{"id":1560,"date":"2024-01-02T23:31:19","date_gmt":"2024-01-02T22:31:19","guid":{"rendered":"https:\/\/pro.asctrainer.com\/faqs-asc-trainer\/how-do-asc-trainers-return-policies-work\/"},"modified":"2024-01-02T23:31:19","modified_gmt":"2024-01-02T22:31:19","slug":"how-do-asc-trainers-return-policies-work","status":"publish","type":"portfolio","link":"https:\/\/pro.asctrainer.com\/en\/faqs-asc-trainer\/how-do-asc-trainers-return-policies-work\/","title":{"rendered":"How do ASC Trainer&#8217;s return policies work?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Return policies apply within 14 days of receipt of the customer&#8217;s order.<br \/>\nRegardless of the delivery method chosen, the customer has 14 days to make a return. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right of withdrawal does not apply to certain categories of products (personalized products, perishable goods, etc.), provided that your product falls within the exceptions of the Consumer Code and that you indicate this on the product sheet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the customer wishes to return a product, he\/she will contact you directly to give him\/her instructions on how to return the product.<br \/>\nThe customer is responsible for return shipping costs.   <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have received proof of shipment of the Product (photo of the parcel before closing + proof of deposit of the parcel stamped by the Post Office or the carrier with the parcel number<\/span><span style=\"font-weight: 400;\">). <\/span><span style=\"font-weight: 400;\">You must go to the &#8220;My orders&#8221; section in your store, select the product you wish to refund and then click on the &#8220;Refund&#8221; option.<\/span><span style=\"font-weight: 400;\">Please note that the ASC Trainer platform acts as an intermediary and is not responsible for returns of products sold on its application.<\/span><span style=\"font-weight: 400;\">After this 14-day period, returns are no longer accepted.<\/span><\/p>\n<p><br style=\"font-weight: 400;\"><br style=\"font-weight: 400;\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return policies apply within 14 days of receipt of the customer&#8217;s order. Regardless of the delivery method chosen, the customer [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"portfolio_category":[31],"class_list":["post-1560","portfolio","type-portfolio","status-publish","hentry","portfolio_category-my-store"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do ASC Trainer&#039;s return policies work? - ASC Trainer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pro.asctrainer.com\/en\/faqs-asc-trainer\/how-do-asc-trainers-return-policies-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do ASC Trainer&#039;s return policies work? - ASC Trainer\" \/>\n<meta property=\"og:description\" content=\"Return policies apply within 14 days of receipt of the customer&#8217;s order. 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